Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Ticketing

Tickets are available on Iticket, iticket Offices or you can buy them at the gate on event days.

We currently have a two for one offer to all of the ratepayers in the area! You should have received our rate payers promotion in your mailbox by now, so make sure to purchase your tickets before January 15th!

  • You can only access the public areas NOT into stabling/camping areas. These spaces are for competitors and support crew only.
  • Tickets for the VIP EVENTS (Cape Kidnappers Hall of Fame Cocktail Party, Cross Country Champagne Lunch etc can be purchased from the gate or the iticket booth located at the Kenilworth Road entrance.

Parking

PUBLIC PARKING – There is $5 parking at the polo grounds. Access via Bennett Rd. Note Elwood Rd will be closed from Karamu Rd end. You can secure your spot by prebuying your tickets here. Or you can buy them on the day at the entrance to the carpark. 

There is also 700 Public Car park spaces available in the Kenilworth Road carpark – entrance at the end of Kenilworth Road. Please note that you can only buy your ticket for the Kenilworth Carpark on site and on the day. Tickets are $5. 

  • Please use the VIP / EXHIBITOR car park at the end of Kenilworth Road.

Food & Beverage

  • You sure can but if you want to buy morning tea, lunch or snacks, you can do that at HOY too. There are a raft of fantastic food outlets around the show and a food-focused area near the grandstand too.
  • Alcohol cannot be brought onto the grounds but you can purchase it from the fantastic new wine café where you can get great Hawke’s Bay wines from and The Asahi Bar. Both are located right next to the  Premier Arena.
  • Lots of lovely food is available bought. You can also eat in the Nations Bar and the Wine Bar located right next to the  Premier Arena.

General

  • The HOY Information kiosk is located behind the main grandstand. Please visit here for all your show information.
  • If you have lost or found items please take them to the Information Kiosk.
  • First aid is located at the Northern End of the Main Grandstand.
  • Yes there are 2 money machines on site. They are located behind the main grandstand
  • Yes, there are plenty of toilets throughout the grounds.

Yes, there is a parent’s room underneath the grandstand.

  • The grandstand has ramps, so it is easy to get a prime viewing spot. The terrain around the main area of the show is also relatively flat and well prepared.
  • Lots! Horses of all shapes and sizes and competitions from the thrilling and speedy mounted games to showjumping, dressage and more.

Yes the show is suitable for all ages.

  • Yes, the grandstand is always nice and cool and offers great views, but there is also a new wine bar or Asahi Bar that is right next to the r Premier Arena.
  • Show programmes can be purchased from Ticket Direct Booths at the entrance, or at the info booth.
  • There are a number of exhibitors selling a range of items. A full list can be found on the website under Trade Exhibitors.

FOR MORE INFORMATION – Visit our Information kiosk at the showgrounds, or go to our facebook page

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